Memorial Jewellery FAQ

How do I send my Loved ones ashes or hair to you?

We only need a small amount of ashes/hair (teaspoon). Please do not send all of the ashes/hair, we suggest you safeguard the rest in the very unlikely event the package should go astray. 

We recommend that you send your ashes/hair to us via royal mail special delivery, that way you can track your parcel should you need to.

All ashes and hair are treated with respect and dignity and will be kept sealed until ready to use.

Please post the ashes/hair to: 

WMJ (Attn: Marc)
2 Westermoy Farm Cottages
Westermoy
Muir of Ord
Ross Shire
IV6 7UX

Alternatively, ask for a collection pack. This will be sent out first class free of charge. All unused ashes/hair will be returned to you along with your item of jewellery via Royal Mail Special Delivery Service.

Will I be able to see my Loved ones ashes/hair in the jewellery?

This very much depends on the colour of resin that you choose. Deeper coloured resins tend to hide the visibility of the hair, majority of times ashes can still be visible. If you wish to see the hair, please choose a lighter resin colour, blonde and white hair can become almost invisible in clear resin, but you will still get a slight indication that it is there.

How do I care for my memorial jewellery?

Caring for your jewellery is important to maintain its beauty. Avoid contact with chemicals such as household cleaners, chlorine and cosmetics. These substances can cause tarnishing and damage. 

When not wearing, store your jewellery in a cool, dry place, preferably in a jewellery box, this helps prevent scratches and oxidation. 

Regularly clean your jewellery with a soft, lint-free cloth to remove any tarnish or dirt. For a deeper clean, use a mild soap solution and warm water and dry thoroughly. Avoiding any abrasive materials that could scratch the surface. 

Although your jewellery is durable, avoid wearing your jewellery during activities that may cause physical damage or expose it to harsh conditions, such as swimming, gardening, or heavy lifting.